Exchanges

To exchange the products you bought online, please contact our Customer Service on +961 1 972 595 within a maximum seven-day period from receiving the order, a customer service
agent will assist you with your request.

. Exchanges are not applicable for products bought on promotions or sale items.

. Exchange requests for opened or used products will not be accepted.

. Exchanged items should be unused and with all Faces tags still attached and in the same condition as received, in their original box and sealed packaging.

. No exchanges on Makeup and Gift Sets products.

. Exchange of damaged products is limited to only manufacturing defects and is not applicable in case of misuse or failure to follow care instructions.